(Brain) Power Adjustments

I do tech support via email for a software company. What company it is doesn't matter so much. Just that they it's for document creation software.

A coworker stumbled across this little gem:

I currently use (your software) in the USA. I am moving to India, and I need to know if my Dell computer will operate on the northern India electrical voltage outlet system.

Are there adapters to change the USA power cord into a "European" power cord?

Thank you.

We get these sorts of things from time to time. I used to do phone support here as well and the reasoning was that since they owned our software we could answer any and all questions about their computer.

Um...no.